1. Introduction
We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you visit our website, use our services, or otherwise interact with us.
SimpliPhi (legal entity 9102-3531 Quebec inc.) values your privacy. This Privacy Policy explains clearly how we collect, use, and protect your personal information when you:
Visit our website (ampliphi.app)
Engage with us through sales, marketing, or events
Privacy Officer:
William da Silva, CEO
Questions or Concerns?
Contact us at [email protected] if you have any questions or concerns.
2. Information We Collect
We collect information about you in various ways, including:
Information You Provide to Us
We collect information you provide directly to us when you use our website, sign up for our newsletter, or communicate with us. This may include your name, email address, phone number, and any other information you choose to provide.
Information We Collect Automatically
When you visit our website, we automatically collect certain information about your device and your use of our site, including:
Device and Browser Information: IP address, operating system, browser type, device identifiers
Usage Information: Pages visited, links clicked, time spent, and other actions
3. Use of Information
We use the information we collect to:
Provide, maintain, and improve our website and services
Understand and analyze usage
Personalize your experience
Communicate with you
Respond to support requests
Monitor trends and activities
We use your information only for the purposes described above, unless otherwise permitted or required by law.
4. Use of Analytics and Tracking Tools
Our website uses Google Analytics, Google Tag Manager, and Hotjar. These tools may collect:
Pages visited and time spent
Device and browser information
Interaction data
Some of these service providers may process personal information outside Quebec. We rely on their privacy practices and security measures to protect your information in accordance with applicable laws.
For more information, refer to their respective privacy policies.
5. Use of Intercom for Support
We use Intercom to provide customer support. Intercom collects:
Contact Information: Name, email address
Support Conversations: Chat transcripts, support tickets
Usage Data: Information used to improve support
Intercom may process personal information outside Quebec. We rely on their privacy practices and security measures to protect your information in accordance with applicable laws.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience.
Managing Cookies
You can manage cookie preferences through your browser settings.
Opt-Out Options
Google Analytics Opt-Out Browser Add-on
Hotjar Do Not Track
7. Data Sharing
We may share personal data with:
Service Providers: Hosting, analytics, customer support
Legal Authorities: When required by law
Some service providers may process personal information outside Quebec. We rely on their privacy practices and security measures to protect your information in accordance with applicable laws.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer period is required or permitted by law.
Retention periods depend on:
Purpose of collection
Legal and regulatory requirements
Operational and security needs
When personal information is no longer required, it is securely destroyed or anonymized.
9. Your Rights
You have the following rights regarding your personal data:
Access
Correction
Deletion
Objection
Restriction
Data Portability: Request your personal information in a structured, commonly used technological format, where applicable
To exercise any of these rights, contact us at [email protected].
10. Statement on Automated Decision-Making
We do not use automated decision-making systems that produce legal or significant effects on you. If this changes, we will update this policy and inform affected individuals.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. When changes are made, we will post the updated version on our website. Continued use of our website indicates acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:
SimpliPhi
2360 Notre-Dame St W #312
Montreal, Quebec H3J 1N4
514-800-6304