On AmpliPhi, we value privacy and security. Which is why our billing management system is powered by Stripe, one of the biggest payment processing platform in the world.
Trial
A trial is a period of time, where your organization is able to try AmpliPhi for free. When your organization joins AmpliPhi for the first time, a trial is activated for 1 month. A reminder is sent 7 days before the end of your trial if you haven't added a payment method to activate your subscription.
For any other questions about payment processing, send us a message.
Subscription
After your trial period ends, a subscription is required to use AmpliPhi. A subscription is activated after you choose a plan and make a first payment. Subscriptions are offered on a monthly or annually recurrence.
You can view your subscription and manage it by going to your organization settings and clicking the Subscription link.
Who Can Manage Your Subscription?
Only the Owner and Admins have access to manage a subscription. If you encounter any issue related to your subscription, send us a message.
Invoices
Invoices are generated every time a payment is needed or processed. You can access all your invoices by going to your organization settings and clicking the Subscription link.
Who Can View Your Invoices?
Only the Owner and Admins have access to view invoices. If you encounter any issue related to your invoices, send us a message.
Payment Method
Payment methods are used to subscribe your organization. You can access your payment methods by going to your organization settings and clicking the Subscription link.
Who Can Manage Your Payment Method?
Only the Owner and Admins have access to manage payment methods. If you encounter any issue related to your payment method, send us a message.
Got More Questions?
Send a message to our support team.